Final Sale 

All pieces are custom-made and begin production once your handwriting or image is received. Because of this, returns and exchanges are not accepted. 

Refunds 

Refunds are not offered once an order has been placed. This includes situations where the fabric or finished piece is altered, damaged, or handled incorrectly after delivery. 

Creation Errors 

If there is a legitimate error in the creation of your piece, please reach out within 3 days of delivery with photos included. We will review the issue and ensure it is corrected. 

Handcrafted Nature 

Each piece is stitched by hand, which means slight variations are part of the process. These are not considered defects, but part of what makes each piece unique. 

Contact for Questions

If you have any concerns about your order, please reach out and we’ll review your situation. 

Email: hello@rowesroom.com.